Hospitality and Tourism Management (Free Online Course With Diploma)
Alison Free Online Learning
Key Information
Campus location
Online
Languages
English
Study format
Distance Learning
Duration
10 - 15 hours
Pace
Full time, Part time
Tuition fees
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Application deadline
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Earliest start date
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* free course
Scholarships
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Introduction
This free online course will guide you through the career opportunities that await qualified individuals who are interested in tourism or hospitality management. These sectors are of great importance in the modern economy of many countries and regions around the world, generating over one trillion dollars in revenue annually. By the end of this course, you will have a strong understanding of the workings of tourism and hospitality, so why wait?
This Free Online Course Includes:
- 10-15 Hours of Learning
- CPD Accreditation
- Final Assessment
Alison Certificates
All Alison courses are free to enrol study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world.
Your Alison Diploma is:
- Ideal for sharing with potential employers
- Include it in your CV, professional social media profiles and job applications.
- An indication of your commitment to continuously learn, upskill & achieve high results.
- An incentive for you to continue empowering yourself through lifelong learning.
Alison offers 3 types of Diplomas for completed Diploma courses:
- Digital Diploma: a downloadable Diploma in PDF format immediately available to you when you complete your purchase.
- Diploma: a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping.
- Framed Diploma: a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping.
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Scholarships and Funding
Curriculum
This course will first discuss the history of travel. You will study ancient and medieval travel, Renaissance and modern travel, and travel in the USA. You will then look into the factors that influence travel which include the modes of transport, accommodation, time, money, and motivation. You will study the career opportunities in airlines, on cruises, and in travel agencies. The course will also cover tourist attractions, tourist amenities, and transport systems. You will then look into the different reasons for travel including travelling for pleasure and business travel.
The course will discuss different travel destinations, the appeal of warm climates and sandy beaches to tourists, and the three types of tourist cities including historic, modern, and hybrid. You will also study important advertising methods and promotional campaigns. The course then moves on to discuss hospitality management, telling you about the key skills required to work in the sector, and about the functions of different hotel departments. You will learn about restaurant operations planning, the organization of the kitchen, menu objectives and planning, table setting and restaurant design and layout.
Finally, you will learn about the food handling process, including topics like food safety, food contamination, and personal hygiene. You will learn how to respond to kitchen accidents and the procedures that must be in place to ensure staff safety when working with different types of equipment. Tourism and hospitality are exciting and evolving industries to work in, with career opportunities all around the world and this course will give you a better understanding of them as a whole. So why wait? Start your learning journey today.
Module 1
History of Travel
3 units of interactive presentations: Ancient & Medieval Travel; Renaissance & Modern Travel; Travel in the USA. This module includes learning outcomes and lesson summary units.
Module 2
Factors Influencing Travel
3 units of interactive presentations: Modes of Travel; History of Accommodation; Time, Money and Motivation. This module includes learning outcomes and lesson summary units.
Module 3
Careers & Tourism
3 units of interactive presentations: Tourist or Traveller?; Careers in Tourism (Part 1); Careers in Tourism (Part 2). This module includes learning outcomes and lesson summary units.
Module 4
Amenities & Transport
3 units of interactive presentations: Tourist Attractions; Tourist Amenities; Transport Systems. This module includes learning outcomes and lesson summary units.
Module 5
Tourism Studies - First Assessment
This assessment will test your knowledge of the following modules from the Diploma in Tourism and Hospitality Management course: History of Travel; Factors Influencing Travel; Careers and Tourism; Amenities and Transport. You can repeat this assessment in order to pass it.
Module 6
Types of Travel
3 units of interactive presentations: Reasons for Travel; Travel for Pleasure; Business Travel. This module includes learning outcomes and lesson summary units.
Module 7
Travel Destinations
3 units of interactive presentations: Sun Holidays; Marketing Tourism; City & Country. This module includes learning outcomes and lesson summary units.
Module 8
Advertising Tourism
2 units of interactive presentations: Target Audience; Advertising Methods. This module includes learning outcomes and lesson summary units.
Module 9
Promotional Campaigns
3 units of interactive presentations: Determining Objectives; Attracting Attention; Promoting Loyalty. This module includes learning outcomes and lesson summary units.
Module 10
The Tourist Industry
3 units of interactive presentations: Tour Packages; Retail Travel Agencies; Online Travel Services. This module includes learning outcomes and lesson summary units.
Module 11
Tourism Studies - Second Assessment
This assessment will test your knowledge of the following modules from the Diploma in Tourism and Hospitality Management course: Types of Travel; Travel Destinations; Advertising Tourism; Promotional Campaigns; The Tourist Industry. You can repeat this assessment in order to pass it.
Module 12
Characteristics of the Hospitality Industry
In this module, you will be given an insight into the characteristics of the hospitality industry. You will explore various topics such as key terms associated with hospitality to career prospects within the hospitality industry.
Module 13
Introduction to the Accommodation Sector
This module focuses on accommodation and various types of rooms within the hospitality industry. You will learn how the rooms are rated and the different types of beds.
Module 14
Introduction to Hotel Management
In this module, you will learn all you need to know about hotel management, from the organization structure of a hotel to the functions of different hotel departments.
Module 15
Hotel Front Office Operations
This module provides useful information on the hotel front office. You will learn about the day-to-day operations of the front of house and the four steps of the guest cycle.
Module 16
Hotel Housekeeping Department
This module teaches you about the housekeeping department and the various characteristics of this area. You will learn about different roles and the duties of key positions in this department as well as the room status codes.
Module 17
Hospitality Management - First Assessment
This assessment will test your knowledge of the following modules from the Diploma in Tourism and Hospitality Management course: Characteristics of the Hospitality Industry; Introduction to the Accommodation Sector; Introduction to Hotel Management; Hotel Front Office Operations; Hotel Housekeeping Department. You can repeat this assessment in order to pass it.
Module 18
Introduction to the Food and Beverage Sector
This module focuses on the food and beverage sector in a hotel. You will become knowledgeable on the different functions of the food and beverage departments as well as the key restaurant positions.
Module 19
Food and Beverage Services
In this module, you will learn about various aspects of food and beverage services. You will learn about the five food groups and what is needed for a balanced diet. This module also teaches you about different menu types.
Module 20
Restaurant Operations Planning
This module provides you with knowledge on a number of areas associated with restaurant planning. You will learn about the menu planning process as well as the steps involved in setting a table correctly.
Module 21
Kitchen Design and Layout
This module teaches you the features of a well planned kitchen. You will learn about the different types of kitchen equipment and how to manage personal hygiene in the kitchen.
Module 22
Safe Food Handling in Food Service Operations
In this module, the main focus is on the observance of good hygiene codes and habits in relation to the food handling process, from initial food purchasing and storage through the preparation and cooking procedures to food service and finally disposal.
Module 23
Preventing and Treating Accidents in Food Service Operations
This module covers the main types of accidents in the food service sector, and the procedures and precautions that can be undertaken to minimize the effects. Fire safety and basic first aid procedures are also covered.
Module 24
Hospitality Management - Second Assessment
You must score 80% or more to pass this assessment.
Module 25
Course assessment
Program Outcome
What You Will Learn In This Free Course
- Describe how historic travel patterns led to the formation of the modern tourist industry.
- Outline the sectors of the tourist industry and the employment and career opportunities it offers.
- List the main priorities of business and pleasure travellers and the ways in which travel destinations can appeal to both groups.
- Explain how travel destinations and tourism businesses can effectively market and promote themselves.
- Describe the role of tour wholesalers, travel agencies and online travel services in packaging and selling tourism products.
- Explain the characteristics of the hospitality industry.
- Define the classification of hotel departments.
- Define the food and beverage departments of a hotel.
- Define the different market segments and customer types.
- Explain health and safety procedures as applied to the hospitality sector.
Complete This CPD Accredited Course & Get Your Diploma!
Certify Your Skills
A CPD-accredited Alison Diploma/Certificate certifies the skills you’ve learned.
Stand Out From The Crowd
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Advance in Your Career
Share your Alison Certification with potential employers to show off your skills and capabilities.
Career Opportunities
Kitchen Manager
Where ladles stir magical flavours into soups and chefs dish up satisfying recipes, that is the arena where Kitchen Managers wield their magic wand to organise kitchen staff and operations.
Soup Kitchen Coordinator
No man is an island, and our world increasingly needs the likes of Soup Kitchen Coordinators to exemplify losing oneself in the service of the hungry and the needy.
Waiter
Waiters do not wait for the perfect moment to serve the customer, they take the moment and make it perfect for those for whom they wait. No wonder they play a crucial role in the food & beverage and hospitality sector.
Bell Hop
Versatile, charming, and helpful, a Bellhop is an integral member of the hotel staff, creating lasting impressions through willing service and assistance. Bellhops do it all, from carrying baggage and running errands for guests to giving them handy tips on sightseeing, shopping, and dining.