Quality Management (Free Online Course With Diploma) Alison Free Online Learning

This free online Diploma in Quality Management course will introduce you to crucial quality management standards and concepts. The course will also give you a rundown of the quality management concepts such as Cost of Quality and Total Quality Management(TQM). Quality management plays an increasingly important role in businesses around the world, and this course will prepare you for this important function.

This Free Online Course Includes:

• 10-15 Hours of Learning
• CPD Accreditation
• Final Assessment

Alison Certificates

All Alison courses are free to enrol study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world.

Your Alison Diploma is:

• Ideal for sharing with potential employers
• Include it in your CV, professional social media profiles and job applications.
• An indication of your commitment to continuously learn, upskill & achieve high results.
• An incentive for you to continue empowering yourself through lifelong learning.

Alison offers 3 types of Diplomas for completed Diploma courses:

• Digital Diploma: a downloadable Diploma in PDF format immediately available to you when you complete your purchase.
• Diploma: a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping.
• Framed Diploma: a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping.

This course will give you a solid understanding of total quality management. You will be shown how this management framework can be used to improve the goods and services produced by a business in order to deliver customer satisfaction. You will then learn about the ISO 9000 family of standards, which is probably the most widely implemented standard group in the world today. The course will show you how all members of an organization can help build long-term success by adhering to this standard.

The course will then give you an overview of Quality Management as a whole, as well as define its main tools and external benchmarking processes. You will then learn about service quality management, Six Sigma Quality, and how to measure the Cost of Quality. Finally, you will learn about the different dimensions of Service Quality including reliability and responsiveness, customer satisfaction, and the service quality gap, and you will be given examples of how this applies to specific service industries.

This online course will be of great interest to quality management professionals who would like to learn more about the application of quality management within an organization. It will also be a great step up for students who are interested in developing a career in the field of quality management. With quality management becoming an increasingly valued and competitive industry, gaining these skills will give your career a real boost. So why wait? Check out the course now and start gaining a new skill set today.

Module 1

Introduction to Quality Management

This module gives an overview of Total Quality Management and describes Quality specifications and costs. It explains explain ISO 9000 and Total Quality Management tools and external benchmarking.

Module 2

Diploma in Quality Management - First Assessment

You must score 80% or more to pass this assessment.

Module 3

Understanding Cost of Quality and TQM Tools

In this module, you will learn about the cost of quality means and how it is measured. It describes in detail how the ISO 9000 and QS 9000 standards function, and how quality measurement in service industries is carried out.

Module 4

Diploma in Quality Management - Second Assessment

You must score 80% or more to pass this assessment.

Module 5

Introduction to Quality Standards

This module reviews ISO standards ISO 9000 and QS 9000 in detail. You will also learn about the international quality management awards.

Module 6

Diploma in Quality Management - Third Assessment

You must score 80% or more to pass this assessment.

Module 7

Service Quality for Service Industries

This module introduces Service Quality and lists examples of service industries. It describes customer acceptance criteria and what is meant by customer satisfaction. You will also learn about the service quality gap.

Module 8

Diploma in Quality Management - Fourth Assessment

You must score 80% or more to pass this assessment.

Module 9

Course assessment

What You Will Learn In This Free Course

• Describe an overview of Quality Management.
• Define Total Quality Management and its tools.
• Explain Total Quality Management tools and external benchmarking.
• Describe and explain ISO 9000.
• Explain service quality management.
• Describe Six Sigma Quality.
• Describe what the Cost of Quality means and how it is measured.
• Define what Service Quality is.
• List examples of service industries.
• Define the dimensions of service quality (reliability and responsiveness).
• Describe what is meant by customer satisfaction.
• Explain what the service quality gap means.

Complete This CPD Accredited Course & Get Your Diploma!

Certify Your Skills

A CPD-accredited Alison Diploma/Certificate certifies the skills you’ve learned.

Stand Out From The Crowd

Add your Alison Certification to your resume and stay ahead of the competition.

Advance in Your Career

Share your Alison Certification with potential employers to show off your skills and capabilities.

Quality Control Inspector

The favourite pair of jeans you wear to parties, the candy you eat on Halloween, your skincare products or anything else you choose to buy! What do they all have in common? They have been examined by Quality Control (QC) Inspectors who ensure that any product you obtain is of high quality and in line with your expectations.

Quality Assurance Tester

Quality is everyone’s responsibility. However, Quality Assurance Testers, in particular, strive to mould themselves into critical yardsticks of quality that ensure the delivery of high-quality, perfectly functioning software and web applications to customers.

Quality Assurance Specialist

Every time we use a product/service that brings us immense satisfaction, we owe it to a dedicated Quality Assurance Specialist who strives to be incredibly thorough in ensuring the manufacturing process meets optimal quality standards.

Validation Engineer

In an age when flouting regulations can mean the immediate closure of a company, Validation Engineers test manufacturing processes and equipment to ensure their compliance with relevant specifications.